Effective Date: July 24, 2026
Welcome to Astex AI ("Astex AI", "we", "our", or "us").
Astex AI is a technology company that develops AI-powered automation solutions, WhatsApp Business automation, CRM systems, websites, mobile applications, and business workflow automation for businesses.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, dashboards, or any services provided by Astex AI.
Depending on the services you use, we may collect the following information:
When businesses use our WhatsApp Automation Platform, we may process:
We may automatically collect:
We use collected information to:
Astex AI utilizes the official Meta WhatsApp Business Platform to automate customer communications.
By interacting with businesses using our automation services, you acknowledge that your messages may be processed for purposes such as customer support, appointment scheduling, lead management, order processing, and other business communications.
All messaging remains subject to Meta's WhatsApp Business policies.
Certain conversations may be processed using Artificial Intelligence technologies to generate automated responses, summarize conversations, qualify leads, or improve customer experiences.
AI-generated responses are automated and should not be considered professional legal, financial, or medical advice.
Information may be securely stored using trusted cloud infrastructure including databases, cloud storage providers, and secure hosting services.
We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
Astex AI does not sell your personal information.
Information may be shared only with trusted service providers necessary to operate our services, such as:
Such providers process information only for delivering the requested services.
We may use cookies and similar technologies to:
You may disable cookies through your browser settings.
We employ industry-standard security practices including encrypted communications, access controls, authentication mechanisms, and regular monitoring to protect your information.
While we strive to safeguard your data, no method of internet transmission or electronic storage is completely secure.
We retain information only for as long as necessary to:
Information may be deleted upon request where legally permissible.
Depending on applicable law, you may request to:
Requests may be submitted using the contact details below.
Our platform may integrate with third-party services including Meta, Google, OpenAI, Cloudinary, MongoDB, Vercel, payment gateways, and other technology providers.
Their use is governed by their respective privacy policies.
Our services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect information from children.
We may update this Privacy Policy periodically.
The latest version will always be published on this page with the updated effective date.
Astex AI
Email: contact.astexai@gmail.com
Call us: +91 90983 43508
If you have questions regarding this Privacy Policy, please contact us using the information above.