Voice-to-CRM Sync
Convert Voice Interactions into Structured CRM Insights
Sync call data, transcripts, caller intent, and conversation summaries directly into CRM in real time
Problem
Important Call Details Never Reach the CRM
Sales and support conversations stay inside call tools instead of becoming useful CRM intelligence
Manual Call Logging is Unreliable
Agents forget or summarize conversations incorrectly
No Structured Insight from Calls
Important decisions and commitments are lost in recordings
Leadership Lacks Conversation Visibility
No intelligence on tone, intent, or decision signals
Solution
Automated Voice-to-CRM Intelligence Sync
We capture calls, transcribe content, extract meaning, and log structured records automatically
Automatic Call Transcription
Convert voice recordings into structured text
Conversation Insight Extraction
Detect intent, sentiment, and action points
CRM Activity Logging
Auto-attach transcripts and summaries to contact records
Real-Time Syncing
Call data updates CRM instantly after interaction
Multi-Channel Voice Support
Integrates with telephony, IVR, and AI voice agents
Secure Data Handling
Privacy-compliant audio and transcript processing
Turn Every Call into Searchable and Actionable CRM Intelligence
Complete Conversation History
Every call is documented accurately
Smarter Sales & Support Decisions
Teams access conversation context instantly
Better Customer Understanding
Intent and emotion insights improve engagement
Improved Accountability
Clear record of commitments and outcomes
Voice-Driven CRM Automation Workflows
Automate Call Logging, Insights, and Action Triggers
We help organizations convert calls into structured CRM intelligence for sales, support, and operations teams
Sales Conversation Intelligence
- Auto-log discovery calls
- Extract opportunity signals
- Sync follow-up actions
Support & Service Calls
- Attach call transcripts to tickets
- Detect urgency and sentiment
- Trigger escalation workflows
Voice Agent & IVR Systems
- Sync AI agent calls to CRM
- Transcribe inbound inquiries
- Store conversation timelines
Building Intelligent Systems for
a Smarter World
Empowering businesses with AI-driven automation and future-ready digital intelligence built for global impact.
Book ConsultationTrust by business leaders
I have been working with Astex AI for almost 3 years now, & the team is simply great. They understand your need & deliver what's best for your business.
Antonio Santana
CEO at Wellness Empowered